FAQs

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1. What is epoxy resin and why is it safe to use?

Epoxy resin contains resin and hardener, mixed in a ratio of 1:1 to produce a chemical exothermic reaction, and finally solidify to form a transparent body with a certain hardness. Usually used for DIY models, making videos, key chains, resin tables, etc.

Product Features:

     1) The ratio must be mixed according to the volume ratio of 1:1;

     2) There are certain requirements for mixing time and ambient temperature(70-80F) ;

     3) Stirring too fast during mixing will easily cause a lot of bubbles.

JDiction is formulated using the highest quality materials which generates no oder during usage,  non-toxic (when used as directed) therefore SAFE FOR HOME TO USE.

2. Why does my piece of artwork feel sticky/not hard as expected on the surface after enough curing time (24-48H)?

Generally, epoxy cures faster when the air temperature is warmer. Exothermic heat is produced by the chemical reaction that cures epoxy. The amount of heat produced depends on the thickness or exposed surface area of mixed epoxy. In a thicker mass, more heat is retained, causing a faster reaction and more heat.

Please check below and try to avoid them during the process:

1) inaccurately measured

Measuring it properly means using graduated mixing cups to make sure you get accurate measurements.

2) under-mixed

You need to mix the resin well, scraping the sides of your cup and mixing utensil as you go.

3) there is residue in the mixing cup

If you reused the mixing cup, make sure clean it before use.

4) inclusions are not dry

If you want to add inclusions into resin, make sure inclusions completely dry.

5) room temperature is unsuitable

Epoxy is a sensitive product for time and temperature. Resin cures best in a room temperature of low 75-85°F. Make sure to mix your resin at the right temperature.

3. How come fisheyes appear on my piece? What’s the solution for it?

This problem mostly occurs in applying on tumblers, and on subjects with smoother surfaces.

Possible reasons as below:

1) Contaminated by grease or stains

Allow the stain/sealer to cure completely and/or remove the pledge or polish as best as possible before proceeding. Lightly sand the existing epoxy with grit. Care should be taken not to cut through the stain. Apply another seal coat of epoxy, working to fill in the craters. Allow the epoxy to cure hard, sand the entire application flat, and re-coat to finish.

2) The coating is too thin

Allow the existing epoxy to cure hard and block sand flat using 120-150 grit until leveled. If the cratering is minimal, you can use a squeegee to fill in those areas with epoxy and then sand flat.

3) Apply products with too smooth surface

This can be avoided by sanding with grit. Allow the existing epoxy to cure hard and block sand flat using grit until leveled. If the cratering is minimal, you can use a squeegee to fill in those areas with epoxy and then sand flat. Proceed by re-coating with epoxy. (Note: Items with the too-smooth surface are not suitable for epoxy resin coating. Because it can't be well combined, fisheyes are prone to appear. It's like water is not smooth on the glass. Meanwhile, it may also fall off after curing.

4. What makes my piece cloudy or dull inside?  

Cloudy or dull epoxy is typically caused by excessive moisture. Specifically, moisture from excessive humidity in the area where the epoxy was applied or excessive moisture in/on the concrete application surface. ... Be sure to eliminate all water before applying epoxy. Never apply epoxy when relative humidity is over 75%

Solutions:

1.Recoat with a layer of doming resin. Use the resin like a glaze. Brush it over the surface of your cloudy resin and allow it to cure.

2.Apply a couple of light layers of resin gloss sealer spray. This method is the best choice for resin charms that have a lot of grooves and irregular surfaces.

 

Please free feel to cantact us if you have any concern or problems, we will alway try our best to serve you: jdiction_nyc@outlook.com